Step-by-step help for every screen of RetailDesk, for owners, managers, cashiers and stock keepers.
Sell at the counter with a barcode scanner, weigh loose items, give discounts, take cash, bKash, card or split payments, leave a due and print the receipt.
Find any invoice, reprint it, take a return or exchange from it, and void a wrong sale.
Open the drawer with a counted float, see what should be in it, close it at the end of the day and print the Z report.
Keep customer records, wholesale buyers and credit limits, collect dues, send SMS reminders and use loyalty points.
Open your own online shop, take orders with cash on delivery or online payment, and move each order from new to delivered.
Connect Pathao, Steadfast or RedX, book a parcel from an online order, follow its status and record the cash the courier pays you.
Add products with barcodes, prices, wholesale price, VAT and reorder levels; set up loose items sold by weight; keep categories and brands tidy.
Add clothing, shoes and other styles in many sizes and colours at once, each with its own barcode, price and stock.
Print price and barcode labels on A4 sticker sheets or a label printer, for new stock, a purchase or a whole style.
See stock per branch, reorder what is running low, handle expiring and expired goods, correct stock, count the shelves and read the stock ledger.
Send stock from one branch to another, receive it at the other end, and print the challan.
Receive stock from suppliers at cost, order with purchase orders, pay supplier dues, and send goods back to the supplier.
Record running costs, see the balance of every cash drawer, bank and wallet, do the day-end closing, and read the books.
Sales, profit, best and slow sellers, stock value, expiry, purchases, dues, cashier closing, cashbook and VAT, for any dates and branch.
Shop profile, counter rules and discount limits, VAT, loyalty, receipts, SMS, branches, users and roles, printers and the weighing scale, importing data and the audit log.
Take card, bKash and Nagad payments in the online shop with your own account or through JonakiSoft, and understand the plan, licence and feature switches.
Connect Claude, ChatGPT or another AI app to your shop so it can answer questions from your data, draft purchase orders and reminder SMS, with every request logged.
For JonakiSoft and resellers — shops, plans and renewal, view as owner, resellers and white-label brands, website and pricing, contact requests.